SMS group Quality Policy
SMS group will endeavor to consistently meet or exceed our customers’ expectations by utilizing our engineering expertise and global network to support our customers’ needs.
To achieve this objective we will:
- Establish and maintain a Quality Management System in accordance with ISO 9001
- Provide resources to continually review and improve business processes
- Encourage the improvement and integration of the Quality Management System into business processes as a method for continual improvement
- Actively review performance feedback from our customers and address opportunities for improvement to enhance the Quality Management System